Refund Policy

We hope you are completely satisfied with your purchase. If you are not satisfied with your order, please review the refund terms below:

  1. Refund Period
    You may request a refund within 30 days from the date you receive the product.
  2. Refund Conditions
    ○ The product must remain in its original packaging, unused, and undamaged.
    ○ A valid proof of purchase (such as order number or invoice) must be provided.
    ○ Custom-made or personalized products are not eligible for return.
    ○ Virtual or digital products are non-refundable.
  3. Refund Process
    Please submit your refund request via our customer service email at sales@jwm-rfid.com.We will respond within 3 working days and complete the refund within 7 working days after confirmation.
  4. Refund Method
    Refunds will be issued to your original payment account through the same payment channel.
  5. Refund Amount and Transaction Fees
    Each transaction incurs a handling fee charged by the payment channel. If you request a refund without product quality issues, this handling fee will be deducted from your refund amount. The fee is charged directly by payment platforms such as PayPal or Stripe, and we will refund you according to the actual amount received after deduction.
  6. Shipping Costs

    Except for quality issues with the product, return shipping costs and customs clearance fees shall be borne by the buyer.