Hilton Hotel adhere to the cultural concept of customer first, pay attention to the customer accommodation experience, pay more attention to the customer’s hotel accommodation safety, JWM hotel guard tour system for Hilton hotels to provide a strong security service support. Hilton international hotels group (HI), a subsidiary of the Hilton group headquartered in the United Kingdom, has the right to use the trademark “Hilton” worldwide except in the United States. Hilton hotels in the United States are owned and managed by Hilton hotels management (HHC). Hilton international hotels group operates 403 hotels and 18 Conrad hotels in 12 countries in a joint venture with Hilton hotels management in North America. Its combined global marketing alliance with Hilton worldwide brings the total number of its hotels to more than 2,700, more than 500 of which share the Hilton brand.
THE NECESSITY OF HOTEL GUARD TOUR SYSTEM
1. Safety work is an important link related to the development of enterprises, and hotel safety management is the basic premise and important guarantee of hotel management, service, and benefit.
2. When the guests’ demand for their own safety is satisfied, they will be sincerely satisfied, and the hotel will have a better impression in the eyes of the guests, which will correspondingly improve the service quality of the hotel.
3. Safety is the cornerstone of guests’ sense of pleasure, comfort, and satisfaction. A hotel without safety will not only fail to meet the basic needs of guests but also pose a threat to their safety and bring irreparable losses to the hotel.