After a sharp drop in 2020, the global travel sector grew nearly 25% year on year in 2021, followed by a further 22% increase in 2022, according to WTTC’s annual report, produced in partnership with Oxford Economics.
Global recovery will occur in 2024, fueled by the slow but steady return of Chinese tourists, according to the report. From there, the sector will continue to grow.
This also means that hotels and resorts will experience a significant increase in the number of visitors, which poses challenges in maintaining safety and security measures. The surge in tourism may attract the attention of criminals who target resorts and hotels. Security personnel need to remain vigilant and proactively prevent theft, vandalism, and other criminal activities.
Therefore, hotels and resorts face huge challenges in maintaining security.
Meanwhile, resort security personnel play a crucial role in ensuring the safety of the resort. They are core members of the resort security team, responsible for monitoring and safeguarding the entire resort.
Firstly, resort security personnel are in charge of controlling and managing entrances, ensuring that only authorized staff, service personnel, and guests can access designated areas of the resort. They conduct security checks to prevent unauthorized individuals from entering the resort, thereby safeguarding the safety and privacy of the guests.
Secondly, resort security personnel are responsible for conducting patrols. They regularly patrol the resort premises to ensure the overall security of the area. They keep a close eye on various sections of the resort, including accommodation areas, public spaces, and facilities, to prevent potential security threats and criminal activities.
Resort security personnel also take responsibility for property protection. They actively take measures to prevent and address theft and damage to property. For instance, in the event of a theft, they conduct investigations and inspect all individuals leaving the resort to search for stolen items. Their presence and vigilance can effectively reduce theft incidents within the resort and increase the chances of recovering stolen property.
Additionally, resort security personnel are also tasked with handling emergency situations. They receive relevant training and possess skills to deal with emergencies such as fires, medical emergencies, and natural disasters. They work closely with other resort staff and local law enforcement agencies to ensure the prompt and safe evacuation and protection of guests during emergency situations.
Guard tour systems are advanced technological solutions that enhance the security of resorts and hotels. These systems enable security personnel to conduct efficient and organized patrols, monitor key areas, and respond to incidents promptly.
Guard tour systems consist of checkpoints, handheld devices, and software. Checkpoints are predetermined locations that security personnel must visit and scan or register during their patrols. Handheld devices are tools used by security personnel, equipped with dedicated software for scanning checkpoints, reporting incidents, and communicating with the security management team. The software is the core of the guard tour system, managing and processing the data collected by security personnel, providing reports and analysis, and enabling real-time tracking and recording of security activities. Through guard tour systems, data analysis and optimization can be achieved, enhancing security efficiency and responsiveness.
Guard tour systems automate patrol routes, ensuring comprehensive coverage and reducing the possibility of security vulnerabilities. Security personnel can follow predetermined routes, check designated checkpoints, and promptly report incidents or anomalies.
Integrating guard tour systems with software allows security managers to monitor patrol activities and access real-time data. This enables quick identification of any deviations, missed checkpoints, or suspicious activities, allowing for proactive responses.
The guard patrol system generates detailed reports that serve as records of security activities. These records enhance accountability, ensuring that security personnel adhere to patrol procedures and safety standards. In the event of a security incident or dispute, these records can serve as evidence and reference.
Guard tour systems foster collaboration and communication among security personnel. Team members can share patrol data and observation findings, enhancing awareness of potential threats and facilitating coordinated actions.
The presence of guard tour systems deters potential criminals and reduces the risk of criminal activities. Timely detection and response to abnormal activities help prevent theft, intrusion, and other security threats, thereby minimizing property losses.
The security of resorts and hotels is a vital component in providing guests with a satisfying and reassuring experience. By implementing effective security management and advanced guard tour systems, the level of safety can be enhanced, and security risks can be reduced. For hotel managers and security supervisors, prioritizing security and investing in cutting-edge technology are crucial factors in ensuring the success of resorts and hotels.
With its comprehensive reporting capabilities, real-time monitoring, the JWM guard patrol system empowers security teams to proactively address potential threats, maintain accurate records, and uphold the highest standards of accountability.